Complex Guest Service Agent - Hilton Portland Downtown and The Duniway Portland, a Hilton Hotel

Hilton Portland Downtown and The Duniway Portland is searching for a Complex Guest Service Agent. The ideal candidate will have a minimum of 1 year customer service experience, flexible scheduling, and strong communication skills. The role involves greeting and registering guests, checking guests out, and responding to guest inquiries and resolving issues in a timely and friendly manner.

Requirements

• 1 year customer service experience
• Flexible schedule that includes nights, weekends, and holidays
• Ability to provide effective communication with English language-speaking guests
• Computer skills in Microsoft Word, Excel, and PowerPoint
• Ability to navigate the Internet

Benefits

• Employee may be eligible for benefits, including equal opportunity, affirmative action, disability and veterans programs