Senior Executive/Executive, Customer Service Operations

Deliver timely and effective support to clients, addressing inquiries and resolving issues related to MPF administration. Utilize CRM and other relevant customer service software to track inquiries and enhance service delivery. Collaborate with internal departments to resolve complex customer inquiries.

Requirements

• Diploma holder or fresh graduate
• Experience in customer service, MPF administration, or a related field
• Strong communication skills
• Customer-centric mindset
• Excellent organizational skills
• Team player