Customer Success Manager

We’re looking for a Customer Success Manager to manage a select portfolio of customers, guiding them to success on their social journey and supporting business outcomes.

Requirements

• Intermediate customer-facing / account management experience
• Proven success managing a customer portfolio
• Demonstrated knowledge of social media and/or social marketing
• Tech Savvy
• Customer Focus
• Collaboration and Teamwork
• Open Communication
• Priority Setting
• Commitment to Results
• Problem Solving
• Negotiation

Benefits

• Accommodations provided
• Variable Pay
• Eligible for Hootsuite's Sales Compensation Program