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Job description
The PT Clinic Front Office Representative provides excellent customer service and supports efficient front office operations.
Greet and check in patients, collect and verify patient information, schedule appointments, and collect payments.
Strong communication and customer service skills, ability to handle sensitive situations, and knowledge of insurance processes and medical terminology.
Company
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Healthcare • Tech, Software & IT Services
Healthcare Outcomes Performance Company (HOPCo) is a leading provider of value-based healthcare solutions focused on optimizing musculoskeletal specialty care. HOPCo partners with practices, health systems, and payors to deliver comprehensive management and optimization services across orthopedics, spine, pain management, and related specialties. HOPCo’s integrated platform and analytics provide actionable insights that improve patient outcomes, increase program revenue, and reduce total cost of care. The company specializes in facilitating successful value-based contracting – including bundled payments and capitated arrangements – through proprietary technology, standardized care pathways, and robust data analytics, making it a key partner for organizations transitioning to risk-based care models.