The Zoo Ranger is a vital member of the zoo's Health, Safety, and Security team, responsible for ensuring the health, safety, and security of all guests, staff, and animal residents.
Requirements
- Patrols zoo grounds regularly to monitor guests, staff, and animal safety, identifying and addressing potential hazards.
- Responds promptly and professionally to emergencies, including first aid, lost children, safety concerns, and other incidents.
- Documents and reports incidents, safety concerns, and unusual activities accurately and thoroughly.
- Valid Driver’s License with acceptable motor vehicle record to maintain Houston Zoo’s standards of insurability required.
- Able to complete and maintain active status for a Defensive Driving course to operate company vehicles.
- Provides exceptional customer service, answering questions, offering directions, and sharing information about zoo exhibits, programs, and conservation efforts.
- Stays up to date with zoo policies, emergency response protocols, and departmental guidelines.
- Mentors new Rangers, providing guidance on protocols, best practices, and guest service standards.
- Promotes the zoo's conservation initiatives by inspiring guests to take action to protect wildlife and reduce environmental impact.
- Performs other duties as assigned.
Benefits
- Medical and Prescription Drug
- Vision
- Dental
- Basic Life AD&D (100% Employer Paid)
- Short Term Disability (100% Employer Paid)
- Long Term Disability (100% Employer Paid)
- Supplemental Life
- Flexible Spending Account / Health Savings Account
- 401k, with employer match
- Free Zoo Membership
- Free Guest Passes
- Discounts on Food, Merchandise, Attractions, Admission and Programs
- Free parking
