Collections Analyst

Role Overview

As a Collections Analyst, you will build strategic relationships with customers, understand their business models, and identify challenges in the payment process to improve HP and customer interlock and accelerate cash-flow.

What You Will Do

Your day will consist of building relationships with customers, sending account statements, logging disputes, conducting critical calls, and following up with stakeholders for resolution.

Why It Might Be a Fit

You will have the opportunity to work with a diverse team, build relationships across teams and cultures, and have a close partnership with Credit Analysts, Sales, and Account Management teams.

Requirements

• Bachelor or master’s degree in Finance, Administration, business, economics or similar
• Advanced English language skills
• 1 year of experience in collection, customer service, accounts payable or receivable
• Understanding of collection strategies and financial concepts
• Good communication, negotiation, and conflict resolution skills
• Ability to build relationship across teams and cultures
• Understanding of Quote to Cash process

Benefits

• Life insurance
• Major Medical Insurance
• Savings Fund
• 12 paid holidays on your first year
• Restaurant and food vouchers
• Other flexible benefits (Medical services for family, Dental Plan, Fitness Programs)
• Vendors discount program (Restaurants, cinema, clothing, and other)