L3 TAC Enterprise Switching Technical Support Engineer

L3 TAC Enterprise Switching Technical Support Engineer position with Hewlett Packard Enterprise, requiring at least 4+ years of experience in supporting large enterprise, datacenter, cloud and/or ISP networking environments, with a focus on troubleshooting and problem-solving.

Requirements

• Bachelor's degree in engineering, computer science or related field, or equivalent experience
• At least 4+ years of experience in supporting large enterprise, datacenter, cloud and/or ISP networking environments
• Proven experience in at least one of the following technology areas: IP Networking basics, Routing technologies, Switching and Data Center technologies, Experience with traffic generators and network protocols analysis tools
• Strong problem-solving and troubleshooting skills
• Strong customer management and customer service skills
• Excellent communication and presentation skills
• Able to work effectively under pressure and maintain a structured approach based on priorities

Benefits

• Health & Wellbeing
• Personal & Professional Development
• Unconditional Inclusion