Loan Packaging/Mortgage Support Specialist assists in preparing, reviewing, and processing mortgage loan applications. Gathering and validating financial documents, ensuring compliance with lending standards, and coordinating with brokers, lenders, and clients to ensure a seamless loan application experience.
Requirements
- 3+ years of experience in loan processing, mortgage support, and loan packaging within the Australian mortgage industry.
- Familiarity with Australian mortgage products, lending policies, lending criteria, and regulatory standards.
- Proficient in loan application software and CRM systems (e.g., FLEX/AFG, Salestrekker ApplyOnline, LoanApp, Simpology).
- Strong analytical skills with keen attention to detail.
- Excellent communication skills, both verbal and written.
- Ability to work independently and manage multiple loan applications simultaneously.
- Strong organizational skills and ability to meet tight deadlines.
- Knowledge of compliance standards (NCCP, Responsible Lending) and privacy regulations in Australia.
- Problem solving Attitude
- Experience working with brokers, lenders, and other financial professionals.
