NDIS Admin/Debt Collector (005-0544)

We’re looking for a sharp, organised Admin & Debt Collection Officer with solid NDIS experience to keep our admin, billing, and client records running smoothly. The role involves NDIS administration, debt collection, and client management, with a strong emphasis on accuracy, compliance, and clear communication.

Requirements

• Proven experience working in an NDIS environment
• Strong understanding of NDIS billing and funding models
• Experience with Xero (essential)
• Excellent attention to detail, especially with financial data
• Confident communicator — written and verbal
• Calm, respectful approach to debt collection and client conversations
• Highly organised and able to manage multiple priorities
• Comfortable using case management systems and reporting tools