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Job description
As a Product Operations Process Automation Co-op, you'll work directly alongside IDC's Director of Product Operations to map, streamline, and begin automating the manual processes that keep IDC's product catalog, fact sheets, and operational systems current and accurate. You'll identify where repetitive work can be accelerated or eliminated through AI tools and automation, and you'll help build the lightweight solutions that make it happen.
Process mapping, automation, and AI-assisted process improvement to reduce manual effort and improve operational accuracy across IDC. This includes identifying opportunities to embed AI tools into Business Operations workflows, experimenting with AI-assisted processes, and evaluating automation tools and platforms.
You'll have direct partnership with a senior operational leader, hands-on experience building and deploying process automation, and practical skills in process mapping, AI-assisted automation, and workflow design. You'll also have opportunities to present your automation solutions and findings to Business Operations and Product Operations leadership.
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Company
Tech, Software & IT Services • Corporate Services
IDC is a leading global provider of market intelligence, advisory services, and events for IT, telecommunications, and consumer technology markets. With over 50 years of experience, IDC offers strategic insights through its team of 1,300 analysts worldwide, focusing on industry trends and opportunities in sectors like finance, government, health, retail, manufacturing, and energy. The company's comprehensive suite of services includes ICT market research, consulting, go-to-market strategies, industry events, and data analytics, empowering clients to make informed decisions and achieve their business objectives.