Field Support Representative, Diagnostic Team, Ottawa, ON

As a Field Support Representative, you will work closely with Field Sales Representatives and Customer Support to develop strategies to maintain customer accounts through education and customer-centric solutions. You will install and train staff on IDEXX Diagnostic Imaging Systems and assist with critical customer need visits. 75% travel is required.

Requirements

• Minimum of three (3) years veterinary clinic experience
• Training and/or leadership background strongly preferred
• Effective communication and collaboration with customers, management, and peers
• Ability to build strong customer and peer partnerships
• Ability to plan and prioritize work in a dynamic environment
• Effective listening skills to discover customer needs
• Comfortable learning and using technology such as computers, tablets, and Smartphones
• Computer networking experience is a plus!
• Valid Driver's License required

Benefits

• Hourly rates targeting: $30.00+ CAD per hour
• Opportunity for annual cash bonus
• Health / Dental / Vision Benefits Day-One
• On the job training and career advancement opportunities
• Financial support
• Pet insurance
• Mental health resources
• Volunteer paid days off
• Foundation donation matching
• Other additional benefits