Senior Product Service and Sustaining Engineer, Electrical

Role Overview

This Product Service and Sustaining Engineer role will drive design efforts to achieve high operational availability, reliability, and low life-cycle maintenance cost of Plug Power Electrolyzer systems. The role will build and maintain expert-level technical knowledge and service material related to product operation, performance, and maintenance. The ideal candidate will have a strong engineering background with applied experience developing and servicing complex electro-mechanical systems.

What You Will Do

Lead development and validation of service engineering deliverables, develop and maintain expert-level technical product knowledge, drive a 'Design-for-Service' mindset, and model expected service costs associated with corrective maintenance, preventive maintenance, and inspections of systems.

Why It Might Be a Fit

The ideal candidate will have a strong engineering background with applied experience developing and servicing complex electro-mechanical systems. The role requires inter-departmental collaboration and third-party supplier relationship building to drive design improvement and maintain equipment up-time.

Requirements

• Bachelor's degree in electrical, mechanical, systems or controls engineering
• Five (5) to ten (10) years of related work experience
• Experience with medium and/or high voltage systems and/or power electronics preferred
• System controls (e.g., PLC, embedded) experience a plus
• Ability to travel as needed to carry out duties of the position – 30 to 50%
• Mechanical and electrical system aptitude to understand system operations, diagnose failure modes and causes, and resolve issues
• Proficiency in analyzing engineering data and troubleshooting operational performance
• Ability to read and interpret electrical schematics, P&ID drawings, and other related project drawings
• Superior communication skills
• Ability to manage complex projects and multi-task effectively
• Excellent follow-through
• Must be driven and self-motivated

Benefits

• Base salary
• Health, Dental & Vision Insurance
• 401(k) with 5% company match
• Bonus eligibility
• Paid time off including vacation, personal and sick time
• Paid Holidays
• Wellness Reimbursement Program
• Potential to apply for Tuition Reimbursement
• Employee Referral program
• Employee Assistance Program