Global Support Agent
Indie CampersManila, Philippines
Posted March 27, 2026
420000 - 420000 PHP
Full Time
About the Company
Indie Campers is a young, fast-growing and innovative company that offers a comprehensive and expanding array of road trip possibilities.
Job Description
Indie Campers is seeking a Global Support Agent to provide seamless customer experience and support complex customer cases across global support operations. The role combines operational excellence, problem solving, and ownership of complex cases, contributing directly to customer satisfaction and business performance.
Requirements
- 2+ years of experience in customer support (travel, hospitality, mobility, or a similar industry preferred)
- Experience handling complex customer cases or escalations is a strong advantage
- Exposure to global or high-volume support environments preferred
- Strong customer-centric mindset with a solution-oriented approach
- Excellent written and verbal communication skills
- High ownership and accountability
- Ability to work calmly under pressure and manage multiple priorities
- Strong problem-solving and decision-making skills
- Comfortable with CRM systems, ticketing platforms, and operational tools
- Detail-oriented with strong organizational skills
Benefits
- Competitive salary of ā±35,000.00 monthly
- Bonus of up to ā±5,000.00 monthly, based on attendance and performance
- Government-mandated benefits, contributions to Social Security System (SSS), PhilHealth, PAGIBIG
- 13th-month pay
- Holiday, overtime, and night differential pay