Partner Success Manager

Role Overview

As a Partner Success Manager, you'll build strong relationships with MSP partners across ANZ, ensuring clients achieve optimal value from our platform. This is a high-impact role where your ability to understand client needs, drive product adoption, and identify growth opportunities will directly influence our continued success in the region.

What You Will Do

Build and nurture relationships with MSP clients, identify upsell and renewal opportunities, collaborate with the Implementation team, and champion the voice of the customer internally.

Why It Might Be a Fit

We're looking for someone with experience in Account Management, Customer Success, or a similar client-facing role, with excellent communication skills and the ability to build strong client relationships.

Requirements

• Experience in Account Management, Customer Success or a similar client-facing role
• Previous experience working in a high growth startup or scales up
• Excellent communication skills
• Commercially minded with confidence in identifying growth and renewal opportunities
• Highly organised and self-driven, capable of managing multiple client relationships at once
• Comfortable in a fast-paced, tech-driven environment and working across teams

Benefits

• Competitive Compensation
• Work-Life Balance
• Regular Team Socials
• Investing in Your Future
• Inclusive Environment
• Employee Recognition