Associate Data Center Operations Analyst

Role Overview

The Data Center Operations Analyst provides technical support to computer operators and account teams, as well as other support groups. They perform functions in both a mainframe and a client server environment, maintain and assist with ongoing technical applications and operations, to ensure the efficient and optimal operation of the Data Center.

What You Will Do

Scheduling software support, workload balancing, support of code promotion and reporting products, and providing training to lower level associates.

Why It Might Be a Fit

This role requires strong written and verbal communication skills, analytical and critical thinking skills, and client-facing experience. The ideal candidate will have experience with mainframe and server environments, as well as job scheduler product knowledge.

Requirements

• Typically requires a minimum of 5 years of related experience with a Bachelor's degree
• Microsoft (Outlook, Word, Excel)
• Strong written / verbal Communication skills
• Designing skills
• Analytical and Critical thinking skills
• Client facing
• Job Scheduler product knowledge
• Mainframe (TSO, SDSF, TMS, QuickRef)
• JCL (read & code)
• SharePoint
• Server scripts (read)
• Server scripts (code)
• Midrange server knowledge