Customer Care Coordinator - WT

We are seeking a Customer Care Coordinator to join our Customer Service Team in Mint Hill, NC. This role requires a commitment to excellence in customer service and collaboration with internal departments to ensure prompt resolutions.

Requirements

• 1 year of B2B Customer Service Experience
• Strong verbal and written communication skills
• Ability to represent yourself and Inpro WT Shade with professionalism, integrity, and enthusiasm
• Self-motivated, proactive and able to work both independently and collaboratively
• Eagerness to grow and learn
• Positive Attitude, high dependability, and a passion for exceeding expectations
• Proactive vs. reactive approach to business
• Desire to learn company products and processes
• Strong attention to detail, active listening skills, and a strong sense of urgency
• Ability to prioritize time and tasks efficiently while delivering excellence
• Strong organizational skills in managing emails and other pertinent files

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401k Matching