Support Team Lead
InspHireIsrael
Posted August 16, 2024
Full Time
About the Company
InspHire is a people-centric recruitment consultancy that specializes in sourcing top talent for the internet sector across Israel and internationally. Since its founding in 2017, the firm has built a reputation for delivering world-class, highly personalized recruitment solutions that align candidate skills with employer needs. Its dedicated team of industry experts combines deep market knowledge with a passion for client success, ensuring both job seekers and companies achieve their goals. By blending local insight with global reach, InspHire offers a unique, end-to-end recruitment experience that stands out in the competitive tech hiring landscape.
Job Description
One of the fastest growing startups in Israel is looking for a Support Team Lead for a mobile gaming studio. The Support Team Lead is responsible for overseeing the daily operations of the support team and delivering exceptional support to customers.
Requirements
- Proven people management and leadership skills
- Excellent communicator, both oral and written
- Strong problem-solving and communication skills
- Love being the first line of support and troubleshooting issues
- Strong analytical skills to investigate and resolve customer support tickets
- Able to multi-task efficiently under time pressure
- Able to work with cutting-edge technology and assimilate information rapidly
- Previous experience in managing customer-focused teams
- Proven experience in managing a service and support-focused team culture
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
- Visa Sponsorship
- Four Day Work Week
- Generous Parental Leave
- Tuition Reimbursement
- Relocation Assistance