Commissions Analyst

Role Overview

Responsible for administering the full commission process from receiving initial reports through payment processing. Ensures timely and accurate payments to insurance agents. Resolves escalated commission issues.

What You Will Do

Downloads, receives, formats, imports, and verifies commission reports. Uploads reports to the Ritter Agent Payment system. Coordinates payment processing with the Accounting Manager. Provides customer service to agents via phone, email, and in person.

Why It Might Be a Fit

Requires good attention to detail, analytical skills, and good communication skills. Experience in Accounting or Finance is a plus. Positive attitude and ability to work well with others is required.

Requirements

• Associates Degree or above
• Basic understanding of insurance and agent relationship
• Basic understanding of the commission process
• Intermediate to advanced experience in MS Excel
• One year of customer service experience and/or data entry experience
• Good attention to detail
• Good analytical skills
• Good communication skills, especially over the phone
• Good customer service skills
• Positive attitude and ability to work well with others

Benefits

• Medical/Dental/Vision Insurance
• 401(k) Retirement Plan
• Paid Holidays
• PTO
• Community Service PTO
• FSA/HSA
• Life Insurance
• Short-Term and Long-Term Disability