We are seeking a motivated Client Support - Associate to provide technical assistance and ensure smooth IT operations for end users.
Requirements
- 1–3 years of experience in an IT support or related environment (or equivalent combination of education and experience)
- 1–3 years of customer service experience
- Basic to intermediate knowledge of desktop and laptop operating systems
- Experience troubleshooting software, hardware, and basic networking issues
- Familiarity with installing and configuring software applications and print drivers
- Strong ability to diagnose and resolve technical issues
- Experience supporting enterprise users and client-facing environments
- Proficiency in Microsoft Office Suite
- Excellent communication and interpersonal skills
- Ability to manage multiple tasks and prioritize effectively
- Ability to work in a team environment with a flexible schedule
- Experience troubleshooting desktops, printers, and laptops preferred
- Ability to collaborate with IT teams for escalations and issue resolution
Benefits
- Comprehensive benefits package
