Engineering Manager, AI Models Infrastructure

Intercom is hiring an Engineering Manager for its AI Platform Team to lead a senior team of engineers and build the foundational infrastructure for its AI products, including model training and high-performance production systems.

Requirements

• Experience leading engineering teams in an infrastructure or platform team
• Strong prior experience working as an engineer
• Strong technical judgment and the ability to coach senior engineers through complex architectural trade-offs
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time
• Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production

Benefits

• Competitive salary
• Annual bonus
• Equity
• Regular compensation reviews
• Generous paid time off above statutory minimum
• Hybrid working
• MacBooks provided
• Fun events for employees, friends, and family