Engineering Manager, AI Models Infrastructure

Intercom is hiring an Engineering Manager for its AI Platform Team in the AI Group. The role involves leading a senior team of engineers while remaining hands-on in the codebase, contributing to production code, and supporting teams building AI powered capabilities.

Requirements

• Experience leading engineering teams, in an infrastructure or platform team.
• Strong prior experience working as an engineer.
• Strong technical judgment and the ability to coach senior engineers through complex architectural trade-offs.
• Adaptable leadership style suited to a group that will grow quickly, and change shape over time.
• Curiosity and enthusiasm for AI, with a desire to learn how ML systems are developed and operated in production.

Benefits

• Well-treated bunch
• Flexible working policy
• Equal Employment Opportunity
• Diverse and inclusive culture