Job description
Intercom is seeking a Senior Machine Learning Scientist to define ML features, research algorithms, and rapidly prototype solutions for customers. The role involves extensive data analysis, algorithm selection, and collaborating with product and design teams. Intercom is a fast-growing AI customer service company focused on transforming customer experiences.
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Tech, Software & IT Services
Intercom is a leading AI-first customer service platform offering comprehensive solutions for enhancing customer experience, operational efficiency, and business scalability. The company's core products include Fin AI Agent, an AI-driven helpdesk solution, and the Intercom Customer Service Platform, trusted by thousands of support leaders. Founded in 2011 with backing from prominent venture capitalists, Intercom pioneers a new approach to customer service, focusing on innovation and human-quality interactions.