Account Executive

Role Overview

Join a growing team as an Account Executive, focusing on building customer relationships, managing onboarding processes, and providing first-line support. Reporting to the Senior Account Manager, you will deliver high-level customer service and handle onboarding and KYC procedures.

What You Will Do

Act as the main point of contact for customers, provide first-line support, educate clients on product features, collect due diligence documentation, and build strong client relationships.

Why It Might Be a Fit

Ideal candidate has 1-2 years of experience in customer support, account management, or client-facing roles, with a strong understanding of cryptocurrency fundamentals and banking regulations.

Requirements

• 1–2 years of experience in customer support, account management, or other client-facing roles
• Experience handling KYC processes, customer onboarding, and due diligence documentation
• Understanding of cryptocurrency fundamentals and banking regulations