Datacentre Lead
ITS ResourcingSalford, England, United Kingdom
Posted May 27, 2025
40000 - 40000 GBP year
Full Time
About the Company
ITS Resourcing is an independent recruitment firm dedicated to placing technical and sales talent within the IT channel and services sector across the UK and US. Leveraging deep industry expertise, the team sources high-calibre, hard-to-find professionals for roles in IT & cloud services and technology software sales. The company specializes in permanent and direct-hire staffing, ensuring a seamless fit for both candidates and clients. ITS Resourcing’s niche focus and proven track record make it a trusted partner for organizations seeking top-tier talent in a competitive market.
Job Description
Datacentre Lead role at a regional-based IT services & hosting business. Responsible for leading a team of technical support engineers, providing escalation support, and improving support processes and procedures.
Requirements
- Lead and mentor a team of technical support engineers
- Provide escalation support for private and public cloud solutions
- Continuously improve support processes and procedures
- Maintain clear and effective communication with clients
- Monitor progress, track team KPIs, and manage budgets
- Act as a lead for vendor management (if required)
Benefits
- Salary up to £40,000 + bonus
- Onsite parking available
- 26 days holiday + bank holidays
- Various other benefits included within the package