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Job description
Attached to the Production department, Cloud team, your mission will be to resolve incidents and treat level 2/3 requests, maintain operational condition (MCO) of platforms and technical environments, and manage problems, production deployment.
Resolve incidents, maintain operational condition of platforms and technical environments, manage problems, production deployment, realize documentation, analyze and propose improvement axes, integrate new architectures, and participate in technical on-call shifts.
A certification in one of the domains is a plus.
Company
Tech, Software & IT Services • Corporate Services
ITS Group is a leading provider of independent technology solutions and objective IT consulting services to businesses, government agencies, and non-profit organizations throughout the Tampa Bay area and beyond. We specialize in delivering cost-effective support and strategic guidance, empowering clients to optimize their technology investments. ITS Group’s core services include comprehensive Managed IT Services, reliable IP Telephone Support, and expert Network Upgrades & Deployment. We focus on providing tailored solutions that enhance operational efficiency, improve communication, and drive business growth for our clients, making us a valuable partner for organizations seeking reliable and proactive technology support.
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