IT Support Technician III

The IT Support Technician III provides technical support to end-users for PC, server, hardware, or software applications, with a focus on concierge-level service to Jabil leaders. The role involves procuring and ordering hardware/software requirements, providing first-line technical support, and working closely with other IT groups to ensure service level agreements and operational level agreements are met.

Requirements

• Procuring and ordering hardware/software requirements
• Providing first-line technical support
• Working closely with other IT groups to ensure service level agreements and operational level agreements are met
• Maintaining an up-to-date level of knowledge with regards to technology

Benefits

• Comprehensive engineering, supply chain, and manufacturing solutions
• Global reach with local expertise
• Scalable and customized solutions
• Commitment to building sustainable processes and fostering vibrant and diverse communities