Customer Support Representative

Role Overview

Provide functional support to customers and their suppliers in the use of the JAGGAER platform, connecting customers with other departments and managing customer relationships. Work in a young and motivated team with a competitive salary and career progression.

What You Will Do

Provide first-line assistance with technical issues, analyze customer and project-specific interfaces and workflows, and translate technical knowledge to non-technical people.

Why It Might Be a Fit

Strong customer focus, communication skills, and high stress resistance are required. Proficiency in Spanish and English is also necessary.

Requirements

• Good understanding of business processes
• Proficient computer skills
• Strong customer focus
• Communication skills
• High stress resistance
• Ability to learn quickly
• Creative and solution-oriented
• Ability to work autonomously
• Proficiency in Spanish and English

Benefits

• Competitive salary
• Career progression
• Meal vouchers
• International, professional environment
• Training and development
• Open-minded, dynamic corporate culture