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Job description
We are looking for a Technical Support Specialist – Automation to provide proactive and reactive technical support to our customers worldwide. You will be part of a dedicated team of specialists who support our customers 24/7.
Provide direct technical support to customers, analyze problems, identify causes, and come up with solutions or temporary workarounds. Act as the first point of contact for customers and effectively manage expectations.
To be successful in this role, you should have a diploma in Electrical Engineering, Mechatronics, or Control Engineering, excellent communication skills, and a proactive approach.
Company
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Manufacturing • Agriculture
JBT Marel is a global leader providing comprehensive technology, equipment, and services to the food and beverage industry. Formed by the union of JBT and Marel, the company delivers integrated solutions across a wide range of sectors including animal protein, plant-based foods, fresh produce, and beverages. JBT Marel empowers businesses to optimize operations and achieve ambitious goals through innovation in processing, packaging, and automation. With a presence in over 30 countries, JBT Marel offers expertise in areas such as poultry, meat, fish, and pet food processing, alongside cutting-edge technologies like X-ray inspection, high-pressure processing, and automated guided vehicles. The company is dedicated to sustainability and collaborative partnerships, helping clients address industry challenges and shape the future of food processing.