The Analyst, Inflight CBA Compliance provides operational and administrative support to the Manager, Inflight CBA Compliance in the administration and implementation of the Transport Workers Union (TWU) Collective Bargaining Agreement (CBA). The Analyst is responsible for grievance tracking and reporting, dispute resolution research, trend analysis, maintaining compliance documentation, and supporting cross-functional projects related to labor relations and CBA administration.
Requirements
- Support the Manager, Inflight CBA Compliance with the administration and implementation of the TWU Collective Bargaining Agreement (CBA)
- Conduct research necessary to support grievance investigations, dispute resolution processes, mediations, and arbitrations
- Maintain grievance tracking systems and develop recurring and ad hoc reports related to grievance activity, timelines, and trends
- Monitor grievance timelines and assist in ensuring contractual deadlines are met
- Compile and analyze operational and labor-related data to identify trends, risks, and opportunities related to CBA compliance
- Assist with preparation of presentations, summaries, reports, and briefing materials for leadership related to grievances, disputes, and labor matters
- Partner with Crew Relations, Labor Relations, Legal, Crew Services, and other departments as necessary to support CBA administration and dispute resolution processes
- Support the development and maintenance of compliance procedures, process documentation, and reference materials related to the TWU CBA
- Assist with the preparation and organization of materials for mediations, arbitrations, and labor meetings
- Research airline industry labor trends and other airline (OAL) CBA practices as needed
- Support team projects and initiatives related to labor compliance, operational processes, and reporting enhancements
- Draft communications and provide administrative support related to labor compliance activities and dispute resolution matters
- Handle sensitive and confidential information with professionalism and discretion
Benefits
- 401(k) plan
- Company match
- Crewmember stock purchase plan
- Short-term and long-term disability coverage
- Basic life insurance
- Free space available travel on JetBlue
- Healthcare benefits