The Nominated Person Ground Operations Manager is responsible for the overall leadership, compliance, and performance of all ground operations within the organization. This role ensures that activities are conducted in full accordance with applicable European aviation regulations, internal management systems, and industry best practices.
Requirements
- Ensures adherence to processes in line with Jetfly Aviation S.A.'s management system
- Has full authority and responsibility for the Ground Operations department
- Defines and implements the procedures and standards for a safe and efficient ground handling
- Supervises the Ground Ops processes
- Centralize, negotiate, and manage all third-party Ground service contracts for the different AOC's
- Ensures that all legal requirements and provisions of the AOC relating to dispatch and handling operations are strictly observed
- Ensures that personnel respect specific processes at all times according to internal procedures defined in the operations manuals
- Ensures that the relevant training is given according to personnel according to company standards
- Is responsible to the Accountable Manager for handling contracts
- Support and accompany audits in coordination with Compliance Department
- Identifies trends out of the reporting system and takes adequate measures together with the Safety Manager
- Performs a periodical data evaluation summarizing all records and suggested measures
- Develop and maintain the company’s sustainability policy in line with evolving regulations
- Ensure compliance with environmental requirements, including emissions schemes (e.g. RefuelEU Aviation) and related taxes
- Monitor and report Sustainable Aviation Fuel (SAF) consumption
- Support the integration of sustainability objectives into ground operations
- Supply chain OPS and cleaning / aircraft restocking services
- Manage and oversee the OPS Supply Chain team responsible for onboard catering (beverages and snacks), ensuring efficient ordering and delivery processes
- Define and monitor key performance indicators to drive performance and continuous improvement
- Challenge and support the team to enhance service quality, cost efficiency, and operational reliability
- Manage cleaning service contracts across all operating airports
- Ensure standardization and consistency of ground service practices across the network
