Client Operations Associate

Role Overview

This role is a key entry point into a fast-paced e-commerce and commerce-technology environment, focused on supporting supplier onboarding, contract setup, and day-to-day client operations.

What You Will Do

You will play an important part in ensuring smooth execution of customer and supplier processes, helping maintain accurate systems and timely communication across internal and external stakeholders.

Why It Might Be a Fit

This is a great opportunity for someone who enjoys structured operational work, client interaction, and contributing to a high-volume, digital commerce ecosystem.

Requirements

• Experience in customer support, client services, operations, or data entry roles
• Strong written and verbal communication skills with the ability to build rapport quickly over the phone
• Excellent attention to detail with strong organizational and multitasking abilities
• Ability to work effectively in a fast-paced, high-volume, and deadline-driven environment
• Strong problem-solving skills and a customer-focused mindset
• Proficiency with Microsoft Office and general web-based applications
• Comfort working with structured processes, data systems, and operational workflows

Benefits

• Competitive base salary range: $40,000–$60,000 annually
• Discretionary annual bonus (up to 10% of base salary)
• Medical, dental, and vision insurance starting on day one
• 401(k) plan with company match
• Generous paid time off, including holidays, sick leave, wellness days, and volunteer days
• Paid family and caregiver leave
• Remote-first work model with monthly internet stipend
• Career development, training, and tuition assistance opportunities
• Wellness and mental health support programs
• Employee assistance program and additional insurance options (life, accident, identity protection, etc.)
• Inclusive, collaborative work culture with team-building and engagement activities
• Charitable contribution matching program