Customer Service Agent with German

Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport. Handle internal orders, provide team backup at absences and high workload, register and maintain customer data and records, handle customer purchase orders and create sales orders, handle invoicing, settle deviations by Credit/Debit note, issue compensation for claims.

Requirements

• High school degree or higher
• At least 2 years of experience in customer service or a similar role
• German and English language fluently
• PC skills – MS Office, intermediate level
• Customer oriented with focus to details
• Team player

Benefits

• competitive salary
• regular monthly bonus after 6 months of employment
• fully covered meal vouchers
• monthly free workplace massage
• winter vitamin package
• onsite FIT days
• flexible benefit allowance