We are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Columbus, Ohio area. The role will encompass expertly configuring and programming a wide range of devices and management platforms, overseeing system commissioning, and delivering comprehensive customer training at a basic operations level.
Requirements
- Execute all Level I installer roles and responsibilities
- Demonstrate exceptional organizational skills in handling project and service tickets
- Assume leadership responsibilities by delegating tasks within the team’s capabilities
- Mentor Level 1 installers and maintain high standards
- Establish and maintain regular and effective communication channels with Project Delivery Coordinators, Project Managers, and customers
- Skillfully perform Factory Authorized Testing (FAT) of products before installation
- Demonstrate proficiency in system configuration and the successful commissioning of systems
- Embrace the flexibility of the role by willingly accepting additional job duties
Benefits
- Paid Time Off (PTO)
- Volunteer Paid Time Off (VTO)
- 100% employer paid family health insurance premium
- 100% employer paid disability insurance
- 100% employer paid dental & vision insurance
- 401k with Safe Harbor contributions from company annually
- Profit sharing opportunities
