Technical Account Manager

Join Kasada in stopping bad bots and restoring trust in the internet. As a Technical Account Manager, you will provide supportability, performance, and best practice advice to Enterprise customers.

Requirements

• Successfully managed Enterprise customer engagements to completion and customer satisfaction
• Excellent analytical skills & problem solving skills, combined with the ability to provide quick resolution to problems
• Exceptional verbal and written organizational, presentation, and communication skills, with a strong degree of empathy for the customer experience

Benefits

• A stake in Kasada's global success through equity/stock options
• Support for growing families, including generous parental leave and resources before, during, and after leave
• Wellbeing support to help you grow and recharge, including access to our EAP with confidential counselling for you and your loved ones
• Birthday leave
• Wellness leave
• Annual company offsites to connect, collaborate, and celebrate together
• A dog-friendly HQ in Sydney