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Job description
We are looking for a Customer Support L1 with experience in technical support and customer service to provide specialized support to Kashio payment platform clients.
Provide Level 1 support to clients, attend complex cases, document procedures, and propose improvements.
We are looking for someone with analytical and problem-solving thinking, effective communication, and customer orientation.
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Finance • Tech, Software & IT Services
Kashio is a fintech innovator that empowers businesses to modernize their financial operations through a cloud-based platform built on open-banking technology. The company specializes in digital payments, automated collections, and automated bank reconciliation, streamlining both accounts receivable and payable workflows. By integrating real-time banking data, Kashio delivers faster, more accurate cash-flow visibility and reduces manual reconciliation effort. Its commitment to security, scalability, and a developer-friendly API makes it a preferred partner for companies seeking to accelerate digital transformation.