Customer Support Technician

Role Overview

We are a young and dynamic start-up from North Hesse with a seat in the Kassel surroundings. Our mission is to modernize the retail trade. We need a Customer Support Technician to provide our B2B customers with the best service and ensure the stability of our systems.

What You Will Do

You will be the central point of contact for our B2B customers, process technical and application-related inquiries, perform remote maintenance, and solve disruptions on our Android- and Linux-based systems.

Why It Might Be a Fit

You will work closely with our development team, communicate with customers, and contribute to the growth and success of our company.

Requirements

• Communication strength in German (word and writing)
• Technical affinity and interest in IT systems
• Solution orientation and analytical thinking
• Team spirit and independence

Benefits

• Unlimited employment contract
• Flexibility and security
• Meaningful task and challenging activity
• Great team and supportive work climate
• Development and career opportunities