Technical Support Agent

We are hiring Senior Customer Support Advisors to support software and hardware platforms used by businesses across the U.S. and internationally. In this role, you will help customers troubleshoot complex and unique issues related to technical problems, operational workflows, and platform usage across phone, email, chat, and messaging channels.

Requirements

• 2–4+ years of experience in customer support, help desk, or technical support
• Experience supporting software platforms, web applications, or business systems
• Strong written and spoken English (C1 level or higher) and pass a typing speed test of 40+ WPM

Benefits

• Collaborative in-office team environment
• Professional development budget
• Medical Allowance
• Attendance & Timeliness Bonus
• Transport Allowance
• Monthly Performance Bonus