Customer Service Representative

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100 companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward.

Requirements

• Provides customers with information in response to questions that have been escalated
• Documents customer interactions and product/service issues
• Use telephone skills to solve customer issues
• Review payment history and account information
• Update/confirm customer demographics
• Follow procedures and work within federal and state regulations and company policy
• Display excellent communicator, both verbal and written
• Thrive on handling a wide variety of issues and solving problems and working in a global team environment

Benefits

• Comprehensive training
• Business casual environment
• Scheduled shifts will fall between 8am-5pm, Monday-Friday