Operations Analyst (Loan Support, KeyView Deluxe Application)

The Operations Analyst provides project support, business analysis, data governance, and subject matter expertise for loan support for default servicing and workflow applications, primarily focused on KVD (KeyView Deluxe). The analyst is responsible for troubleshooting issues, intake of system enhancement requests, and works with technology and other stakeholders for any enhancements, requirements, or code changes.

Requirements

• Performs business analysis for default servicing and workflow applications
• Performs ongoing production support for Consumer Loan & Operational Services (CLOS) Support applications and processes
• Actively participates in problem and enhancement review meetings with business partners
• Provides subject matter expertise, business analysis and support for small to medium scale projects
• Builds relationships and communicates effectively with the Loan Services Process Areas, Lines of Business, Key Technology, Vendors and other Support Partners