Anaplan Support Analyst

Keyrus is seeking a proactive and experienced Anaplan Support Analyst to join our Enterprise Performance Management (EPM) team. This role is ideal for someone who enjoys solving problems, supporting business-critical systems, and working directly with clients in a collaborative and fast-paced environment.

Requirements

• Bachelor’s degree in business, Information Systems, Finance, or a related field
• Certified in Anaplan Level 2 Model Building
• 2–4 years of experience in a support role for SaaS or enterprise platforms, ideally in a managed services or client-facing environment
• Hands-on experience supporting Anaplan in a production environment
• Strong communication, client engagement, and relationship management skills
• Analytical and service-oriented, with solid troubleshooting ability
• Fluent in English; additional language proficiency in Cantonese, Mandarin, or Tagalog is a plus
• Familiar with IT Service Management (ITSM) practices and providing platform support in structured environments

Benefits

• Competitive compensation and performance-based bonus
• Flexible work policy with remote and hybrid options
• Health insurance and wellness benefits
• Exposure to international projects with leading global organizations
• Collaborative and innovation-driven work culture