Mitarbeiter (w/m/d) für Retouren- und Reklamationsbearbeitung
kfzteile24 GmbHBrandenburg, Germany
Posted December 22, 2025
Full Time
About the Company
kfzteile24 GmbH is Germany's leading digital platform for automotive parts and accessories. As an omnichannel company with over 600 employees, they operate successful online shops including kfzteile24.de, autoteile24.de, and international sites in France, the Netherlands, and Denmark, as well as physical stores and workshops. Offering a wide selection of products at competitive prices, kfzteile24 provides expert advice, fast and reliable delivery, and exceptional service to meet diverse customer needs.
Job Description
We are looking for an employee (m/f/d) for returns and complaints processing to join our motivated logistics team. The job includes an unlimited employment contract, 30 days of vacation, and fair remuneration. Tasks include processing complaints and returns, recording and processing returns, and communicating with customers.
Requirements
- Completed training (preferably in the logistics or commercial field)
- Safe handling of PCs and modern systems
- Interest in trade and logistics
- Motivation to grow in this field
- Customer-orientation
- Friendliness to customers
- Joy in teamwork
- Good German knowledge in writing and speech
Benefits
- Unlimited employment contract
- 30 days of vacation
- Fair remuneration
- Occupational pension provision
- Comprehensive induction with 'training on the job'
- Professional and personal development
- Internal lunch offer with company subsidies
- Coffee, water, tea, and fruit at your disposal
- Employee discounts of up to 50% in our branches and workshops