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Job description
The Customer Support Engineer will be responsible for providing high-quality support services to customers, ensuring timely response and excellent customer relationships. They will also be responsible for spare parts management, maintenance, and improvement projects to achieve company objectives.
The role involves allocating resources to ensure high support service quality, managing open calls, and providing value-added services to customers. The engineer will also be responsible for newcomer coaching, employee performance evaluation, and goal setting.
The ideal candidate will have a Master's Level Degree and 0 years of related work experience or a Bachelor's Level Degree and 2 years of related work experience. The company offers a competitive total rewards package and is committed to an inclusive environment.
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Manufacturing • Tech, Software & IT Services
KLA is a global leader in semiconductor process control, delivering advanced equipment and services that drive innovation across the electronics industry. The company specializes in process-enabling solutions for wafer and reticle manufacturing, integrated circuits, packaging, and printed circuit boards, leveraging cutting-edge metrology, inspection, and AI-powered analytics. KLA’s multidisciplinary teams—physicists, engineers, data scientists, and problem-solvers—partner with leading customers worldwide to design solutions that push the boundaries of performance and yield. Its distinctive blend of industry-leading technology, deep scientific expertise, and collaborative innovation positions KLA at the forefront of semiconductor and emerging nanotechnology markets.