Share feedback - DM or email [email protected]
© 2026 Hirebase. All rights reserved.
Job description
The Customer Support Engineer role is part of KLA's SPTS division, a global leader in wafer processing solutions. The division operates across 19 countries and offers comprehensive customer support and fast access to spare parts worldwide. The role involves building and maintaining strong relationships with customers, providing on-site installation support, and delivering structured feedback to enable product and process improvements.
Provide on-site installation support to customers, including system commissioning, upgrades, and preventive maintenance. Deliver remote installation and technical support, ensuring high service quality and customer satisfaction. Travel regularly within the region and occasionally across Europe and the UK.
The role requires a university degree in electrotechnical engineering, mechatronics, or a related technical field, and relevant professional experience in a technical customer-facing role. Proficiency in spoken and written English and German is needed, as well as excellent communication and customer interfacing skills.
Keep exploring
Sign in to see similar jobs
Create a free account to discover roles related to this posting.
Company
Manufacturing • Tech, Software & IT Services
KLA is a global leader in semiconductor process control, delivering advanced equipment and services that drive innovation across the electronics industry. The company specializes in process-enabling solutions for wafer and reticle manufacturing, integrated circuits, packaging, and printed circuit boards, leveraging cutting-edge metrology, inspection, and AI-powered analytics. KLA’s multidisciplinary teams—physicists, engineers, data scientists, and problem-solvers—partner with leading customers worldwide to design solutions that push the boundaries of performance and yield. Its distinctive blend of industry-leading technology, deep scientific expertise, and collaborative innovation positions KLA at the forefront of semiconductor and emerging nanotechnology markets.