Supply Chain Analyst

Role Overview

We are seeking a motivated Supply Chain Analyst to support our growing Customer Spare and Part Escalation business within KLA Services (SSO). This role will focus on operational reporting and analytics, process improvement/design, and cross-collaboration to drive greater overall customer experience.

What You Will Do

Analyze escalation demand trends, analyze operational data and performance to identify gaps, inefficiencies, and compliance, develop, maintain, and report key performance metrics related to backlog, fulfillment, and service levels amongst different demand types, and drive continuous improvement initiatives focused on process standardization and automation.

Why It Might Be a Fit

The ideal candidate is detail-oriented, data-driven, and comfortable working with people and systems in a growing business environment. Experience in supply chain, order management, or logistics is a plus.

Requirements

• Bachelor’s degree in Supply Chain, Business, Operations, Analytics, or related fields
• Strong analytical and problem-solving skills
• Experience working with data, metrics, and reporting tools
• Proficiency in Microsoft Excel, Word, PowerPoint, Vizio, Power BI, AI or similar analytic tools is a plus
• Strong communication and collaboration skills with the ability to work across multiple teams
• Detail-oriented with a continuous improvement mindset

Benefits

• medical
• dental
• vision
• life
• 401(K) including company matching
• employee stock purchase program (ESPP)
• student debt assistance
• tuition reimbursement program
• development and career growth opportunities and programs
• financial planning benefits
• wellness benefits including an employee assistance program (EAP)
• paid time off
• paid company holidays
• family care and bonding leave