The Knights of Columbus is seeking a Field Performance Specialist to assist and support Field Management in the administration and operations of the Field Force in the Midwest Region of the U.S. The successful candidate will oversee, direct, lead, and motivate General Agents and their staff to achieve their goals and meet key performance indicators.
Requirements
- Understanding of insurance operations, policies, and processes
- Customer service oriented with strong oral and written communication skills
- Significant management ability
- Time management and prioritization of work; attention to detail
- Experience in complaint resolution
- Strong organizational and coordination skills to support multi-tasking
- BS or BA degree in a related field
- 8 years related work experience in life insurance administration
- Insurance professional education (e.g., FIC, FLMI and CLU) desirable
Benefits
- Time Away: 13 paid holidays per year in addition to vacation and paid sick leave, and flexible workweek schedules
- Professional Development: Certifications, designation, and tuition reimbursement
- Retirement Benefits: 401(k) retirement savings plan with matching company contributions, and cash balance retirement plans fully funded by the company
- Health and Wellness: Short-term disability and term life insurance fully paid for by the company;
- Up to 12 weeks of childbirth leave under STD policy
- One week of fully paid parental leave for all new parents, including adoptive and foster parents
- A variety of health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions
- Long-term disability insurance
- Dental insurance
- Vision insurance
- Health club membership reimbursement
- Employee Assistance Program
