Field Performance Specialist (Western Region of the U.S.)

Field Performance Specialist for the Western Region of the U.S. assists and supports Field Management in the administration and operations of the Field Force. Oversees and directs General Agents and their staff to achieve key performance indicators.

Requirements

• Understanding of insurance operations, policies, and processes
• Customer service oriented with strong oral and written communication skills
• Significant Management ability
• Time management and prioritization of work; attention to detail
• Experience in complaint resolution
• Strong organizational and coordination skills to support multi-tasking

Benefits

• 13 paid holidays per year
• Vacation and paid sick leave
• Flexible workweek schedules
• Certifications, designation, and tuition reimbursement
• 401(k) retirement savings plan with matching company contributions
• Cash balance retirement plans fully funded by the company
• Short-term disability and term life insurance fully paid for by the company
• Up to 12 weeks of childbirth leave under STD policy
• One week of fully paid parental leave for all new parents
• Health insurance options, including premium-level family coverage and a pre-tax Health Savings Account with employer contributions
• Long-term disability insurance
• Dental insurance
• Vision insurance
• Health club membership reimbursement
• Employee Assistance Program