As a Key Lead at Knix, you create a warm, inclusive, and confidence-building experience for every customer and lead the team to drive consistent performance.
Requirements
- 2+ years’ experience in an apparel or lifestyle retail brand environment is preferred.
- Proven experience in a lead or senior role.
- Ability to lead, coach and motivate a team to drive business results while delivering an exceptional customer experience.
- Demonstrated ability to use KPIs and sales insights to support real-time decision-making and drive stronger results during peak hours.
- Resourceful and proactive, with a proven ability to calmly resolve conflicts and de-escalate challenging situations with both team members and customers.
Benefits
- Competitive Pay - Base Salary plus Monthly Bonus
- Product Discount - Up to 50% on your favourite Knix products
- Health - Health benefits program that starts on your first day, and access to a mental health & wellness platform that offers therapy and coaching sessions
- Family - A Parental Leave Top-Up Program up to 80% of your salary
- Work Environment - A one-of-a-kind culture that is committed to fostering an inclusive and diverse workplace where all our team members can bring their whole selves to work
- Career Advancement - Monthly, quarterly, and semi-annual awards and recognition and the opportunity to advance in your career - We are growing fast!
