We are looking for a Modernization Engineer for our Customer Solution Engineering Department, based in Dubai, UAE. The role involves identifying the best KONE products to meet customer needs in non-standard and modernization cases, and collaborating with Supply Line and other teams to deliver optimal solutions.
Requirements
- Participates in product and new service release information-sharing sessions
- Provides technical training to Sales, Installation, and Maintenance as per Front Line needs
- Offers input to the product offering management about customization, standardization, and interface requirements for the portfolio
- Contributes to the Customer Solutions Engineering virtual and local network
- Contributes to and utilizes the Customer Solutions Engineering case library
- Handles engineering on Modernisation (MOD), including component upgrades (small VB repairs), full replacement (FRB), or existing building lifts (EBULI)
- Defines local technical content in sales configuration tools
- Is the primary front-line technical contact person for the Supply Line
- Responsible for solution engineering in non-standard customer builds, also in standard product cases, for example, transportation routes, special shafts, and building automation systems
Benefits
- A dynamic team promoting a collaborative environment
- Total reward elements that engage and motivate our employees and help us make KONE a great place to work
- Engaging job with a position description and clear targets
- Regular feedback through performance discussions
- Opportunities for individual development
- Value-based culture, behaviors, and ethics
