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Job description
Join our team of customer service champions as a Client Advisor, offering exceptional support to clients at every stage of their experience.
Track packages, ensure clients are informed and reassured, offer top-notch customer service, answer questions, and resolve issues.
Dynamic, passionate about customer service, speak French and English with ease, and ready to take on a thrilling challenge.
Company
Corporate Services • Tech, Software & IT Services
Konecta is a global business process outsourcing specialist that delivers end‑to‑end customer management solutions, including acquisition, retention, service, technical support, and collections. Leveraging digital platforms, AI, analytics, cloud and automation, the company tailors its offerings to the specific needs of sectors such as telecommunications, energy, banking, mobility, retail and e‑commerce. With a workforce of 109,000 employees operating in 40 languages across 28 countries, Konecta generates roughly €2 billion in annual revenue and serves over 500 major clients. Its value proposition centers on combining deep expertise in customer experience with innovative technology to improve efficiency, drive growth, and sustain long‑term client relationships.
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