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Job description
Join a dedicated team for life insurance and customer service, answering incoming calls, analyzing needs, and providing personalized responses.
Answer incoming calls, treat and track files in business tools, ensure confidentiality, and participate in monthly challenges.
No specific diploma required, training provided, excellent communication and listening skills, and adaptability to business software.
Company
Corporate Services • Tech, Software & IT Services
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Konecta is a global business process outsourcing specialist that delivers end‑to‑end customer management solutions, including acquisition, retention, service, technical support, and collections. Leveraging digital platforms, AI, analytics, cloud and automation, the company tailors its offerings to the specific needs of sectors such as telecommunications, energy, banking, mobility, retail and e‑commerce. With a workforce of 109,000 employees operating in 40 languages across 28 countries, Konecta generates roughly €2 billion in annual revenue and serves over 500 major clients. Its value proposition centers on combining deep expertise in customer experience with innovative technology to improve efficiency, drive growth, and sustain long‑term client relationships.